Pricing

• What does your filing fees include?

  Our filing fee covers the service of preparing and filing your taxes. It does not include setting up or monitoring your CRA account, contacting the CRA on your behalf, or providing audit support. However, if you receive a letter from the CRA, you can contact us for assistance.

• Do you collect payments for the CRA or offer instant refunds?

  No, we do not offer instant refunds or collect payment for CRA.  

• Is it the fee always fixed?

  While we typically do not charge extra fees, we reserve the right to do so in certain situations:

  • Lack of Preparation: If you do not provide the necessary tax information at your appointment and require additional appointments.
  • Inaccurate Information: If you submit incorrect information that requires changes after your tax return has been prepared.
  • Repeated Tardiness or Missed Appointments: If frequent lateness or missed appointments lead to extra time and effort on our part.
• Why are your prices lower than other firms?

  Your concern is valid—there are unfortunately some untrustworthy accountants, and we’ve had clients come to us needing help to correct past mistakes or deal with CRA audits from other firms. Rest assured, we are a fully legitimate business. We’re registered with the CRA and have a strong client base here in Ottawa.

  Our Background: Solid Tax has been in business for over 10 years. We started small and have built our reputation and client base mostly through referrals.

  Why Our Prices Are Lower: We focus on serving a high volume of clients, allowing us to keep prices lower without compromising quality.

  Quality Assurance: We strictly follow CRA regulations and guarantee the accuracy of our tax filings. If any issues arise, such as CRA audit requests, we’re here to assist.

  Feel free to check our Google reviews from real clients, and if you choose to work with us, we’d appreciate your feedback there as well!